FAQ Help Center
FAQ's
Are your products safe for children?
All our products are tested according to the client’s regional requirements.
How do I clean my soft toys?
It can be washed in washing machine.
Do you offer a warranty or guarantee?
Not that you will require it but damaged products can be exchanged.
Where can I buy your soft toys?
You can buy the products from our website.
Can I personalize or customize a soft toy?
Yes, the products can be personalized according to your requirements. Please share your customization request in our personalization section.
Do you make eco-friendly soft toys?
Yes, we can according to the client’s requirements.
What age groups are your soft toys suitable for?
All age groups.
How can I contact your customer support team?
Email us at sales@cosytoys.in.
Can I request a catalogue or brochure?
Yes, please provide us with your details so we can email it to you.
Can I suggest new soft toy designs or provide feedback?
We will be more than happy to cater your suggestions and feedbacks.
